Vacancy at Intercruises
Intercruises Shoreside & Port Services is an experienced global business offering first class ground handling and port agency services to the Ocean and river cruise industry. Teams committed to service and dedicated to clients provide local insight and practical knowledge that is enhanced by global expertise and presence.
The services we provide include:
- Turnaround
- Shore Excursions
- Port Agency Services
- Hotel
Currently we are looking for calibre candidate to be assigned as National Manager Indonesia, with below Job Description and profile :
Job Description :
- Oversee from 2 to 100 people depending of the operations requirements.
- Organize and coordinatelocalship calls operations including preparation, training, supplier sourcing, organizing and executing the various aspects of the call, transit or turnaround, problem solving and follow up
- Attending workshops, sales trips (if needed) and relevant tradeshows
- Coordinate supplier compliance, contracts and health and safety requirements
- Ensure guests satisfaction ratings are achieved and also that we have the right processes in place when it comes to handling guests issues or feedback
- Compile operations reports
- Train and implement all Intercruises standards within the team
- Achieve targets both financial and operational
- Staff periodical assessment. (when needed)
- Establish a good working relationship with clients and local authorities but also with colleagues in the cruise and travel industry for networking purposes.
- Complete staff evaluations and provide leadership to the team
Profiles :
- Candidate must possess at least a GCE "O"/"A" Level/Diploma in Business Studies Management/ Hospitality/Tourism/Hotel Management or equivalent.
- At least 1-2 year(s) of working experience in the travel field and in Operations Department is a MUST for this position.
- Effective leadership and excellent people developer and motivator.
- Strategic business developer, sales experience is welcomed.
- Proficient in budgeting and forecasting and possess strong presentation skills.
- Effective communication, interpersonal administrative and organizational skills.
- Previous Managerial experience, welcomed.
- Good knowledge of English and Bahasa Indonesia
- Requires excellent communication skills รข€“ both oral and written.
- Mature, diplomatic, goal orientated and good time management
- Positive attitude and flexibility.
- Able to work in a fast pace environment
- Able to work extended hours and weekends and under pressure.
- Availability to travel within the region.
Interested candidate may send their resume with current photograph to :
INTERCRUISES SHORESIDE & PORT SERVICES
c/o Human Resources Department
PT Pacific World Nusantara
Graha Dewata Asih Building
Jl By Pass Ngurah Rai Sanur No 9X
Sanur, Bali-Indonesia
Email : g.wisalawathy@hotelbeds.com