Front Desk Assistant - The Vira Bali Hotel

Jobs Descriptions : 

1. Registers guests and assigns rooms.
       Accommodates special requests whenever possible.
2. Assists in pre-registration and blocking
       of rooms for reservations
3. Thoroughly understands and adheres to
       proper credit, check cashing, and cash handling policies and procedures.
4. Understands room status and room status
       tracking
5. Knows room locations, types of rooms
       available, and room rates.
6. Uses suggestive selling techniques to
       sell rooms and to promote other services of the hotel.
7. Coordinates room status updates with the
       housekeeping department by notifying housekeeping of all check-outs, late
       check-outs, early check-ins, special requests, and part-day rooms.
8. Possesses a working knowledge of the
       reservations department. Takes same day reservations and future
       reservations when necessary. Knows cancellation procedures.
9. Files room key cards.
10. Knows how to use front office equipment.
11. Processes guest check-outs.
12. Always alert and ready to serve guest,
        especially around the front office.
13. Being polite and smile when serving
        guest.
14. Warmly greeting and welcomes guest
        arriving or passing through the front office.
15. Arrange the airport pick up and drop off
        coordination with the Concierge Officer.
16. Always loyal to the company and maintain
        good communication in working well with the team also the other
        department.

 

 

 

How To Apply?
send your Application Letter, Resume, Recent Photograph and Supporting Files to hrm@thevirabali.com

Publish by : John Petrus | hrm@thevirabali.com