Assistant Front Office Manager - BEST WESTERN Resort Kuta

Jobs Descriptions : 

1. Takes a responsibility for the
   issue/receipt and verification of all outlet floats as required.
2. Ensures all F & B employee members
   are correctly uniformed per relevant area/outlet.
3. Takes a responsibility for ensuring that
   end of shift balances for outlets are completed on time and are in balance
   
4. Takes a responsibility for the action
   fire and emergency procedures and for contacting Senior Management in case
   of a fire or emergency whilst on duty.
5. Takes a responsibility for the timely
   handover, briefing by outgoing/in coming Assistant Front Office Manager
   /Manager on Duty.
6. Ensures that you as Assistant Front
   Office Manager are constantly aware of and "up-to-date" with all
   happenings and operations within the hotel. It is vital that you have an
   obvious presence throughout the hotel, and be visible and moving through
   public areas and departments continually whilst on duty.
7. Takes a responsibility for ensuring
   clear and constant communication lines are kept with all employee and
   hotel department.
8. Takes a responsibility for providing
   change to other departments and the correct balancing of the main safe
   float.
9. Ensures that you as a Assistant Front
   Office Manager are completely aware of all the hotel's services and
   facilities, outlet operating hours and scope of service.
10. Responsible for on-going
    pertinent/relevant log book communication to other shifts/ departments.
11. Acquires, through training provided, a
    comprehensive knowledge of the hotel Computer System, Telephone System,
    Paging System and In-House Movie System.
12. Takes a responsibility for adhering to
    the hotel employee rules and regulations as detailed in the hotel employee
    handbook
13. Oversees the daily movement of guest
    activities and be able to resolve any guest complaints and to establish an
    amicable relationship with guests, clients and customers of the Hotel.
14. Through close supervision recommends
    improvement in operation, especially in the aspects of developing better
    service standards, increasing revenue and reducing costs.
15. Ensures all employee on duty are at all
    times immaculately groomed and wear correct and complete uniform.
16. Ensures all employee are present at
    roistered time in the appropriate departments.
17. The Assistant Front Office Manager must
    be fair and just in any employee disciplinary action required whilst on
    duty.
18. Ensures that all employee behavior and
    service skills are in line with the hotel standards.
19. To be responsible for the entire Front
    Office Department operation in the absence of the Director of Rooms.
20. Maintains close working relationships
    with other department and attends any meetings in the absence of the
    Director of Rooms.
21. Takes a responsibility when assigned to
    perform any other duties or job functions are required by Management from
    time to time.

How To Apply?
send your CV, application letter, and recent photograph to hrm@bwresortkuta.com

Publish by : John Petrus John Petrus | hrm@bwresortkuta.com