Front Desk Assistant - BEST WESTERN Resort Kuta

Jobs Descriptions : 

1. Registers guests and assigns rooms.
   Accommodates special requests whenever possible.
2. Assists in pre-registration and blocking
   of rooms for reservations
3. Thoroughly understands and adheres to
   proper credit, check cashing, and cash handling policies and procedures.
4. Understands room status and room status
   tracking
5. Knows room locations, types of rooms
   available, and room rates.
6. Uses suggestive selling techniques to
   sell rooms and to promote other services of the hotel.
7. Coordinates room status updates with the
   housekeeping department by notifying housekeeping of all check-outs, late
   check-outs, early check-ins, special requests, and part-day rooms.
8. Possesses a working knowledge of the
   reservations department. Takes same day reservations and future
   reservations when necessary. Knows cancellation procedures.
9. Files room key cards.
10. Knows how to use front office equipment.
11. Processes guest check-outs.
12. Always alert and ready to serve guest,
    especially around the front office.
13. Being polite and smile when serving
    guest.
14. Warmly greeting and welcomes guest
    arriving or passing through the front office.
15. Arrange the airport pick up and drop off
    coordination with the Concierge Officer.
16. Always loyal to the company and maintain
    good communication in working well with the team also the other
    department.

 

 

 

 

How To Apply?
send your Application Letter, CV, Recent Photograph & Supporting Data to hrm@bwresortkuta.com

Publish by : John Petrus | hrm@bwresortkuta.com