Jobs Descriptions :
- Maintains high visibility in the
surrounding community and in the hospitality community as appropriate. - Assists in drawing up the marketing plan
annually with the Director of Sales and Marketing (including section on
Corporate Accounts). - Keeps a record on former, existing,
potential clients and a profile of each of them. - Organizes regular visits in accordance
to a predetermined plan. - Prepares a tentative monthly schedule to
record all sales and other related activities for the preceding month. - Presents a summary of his/her visits to
the Director of Sales and Marketing on a weekly basis (Weekly Sales Plan)
prior and after the week is completed. - Ensures that all new clients have no
negative credit references. - Records all daily sales.
- Records the statistics of his/her sales
accounts. - Submits production reports on his/her list
of accounts on a monthly basis. - Keeps himself/herself well informed
about the operations especially in key departments (Front Office,
Housekeeping, F&B, and Banqueting etc.). - Closely observes matters pertaining to
competition (sites, prices, services offered on a regular basis -
quarterly or more often if need be). - Promotes the hotel as often as possible
through entertaining, conducting, site inspections and presentations etc.
of the hotel. - Pays visits to former, existing and
potential clients in view of entering into contracts with them, especially
commercial accounts. - Determines and recommends prospective
customers by analyzing historical and other statistical information,
participation in conducting customer interviews, and preparing customer
call analysis reports. - Defines precisely guest requirements and
ensures that the guest services offered corresponds effectively to their
requests. - Provides after-sales service and in
particular to ensure all guests complaints are taken seriously and
discussed with the respective departments if necessary. - Receives in the hotel any important
guests whom he has approached. - Negotiates prices with the clients.
- Confirms verbal proposals in writing.
- Ensures that all complaints are
reviewed, investigated and follow-up action is initiated. - Solicit group, individual, banquet and
other function business directly and jointly with other through the
preparation and executive of action plans. - Maintains a close working rapport with
professional people, the press, media, employee, clients/guests and
companies who are potential existing and current supporters of the hotel.
How To Apply?
Send your Application Letter, CV, Recent Photograph & Supporting files to hrm@fontanahotelbali.com
Publish by : Dayu Kalpika | hrd@fontanahotelbali.com
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