Guest Relation Officer - BEST WESTERN Resort Kuta

Jobs Descriptions : 

1. Registers guests and assigns rooms. Accommodates
   special requests whenever possible.


2. Assists in pre-registration and blocking of rooms for
   reservations


3. Thoroughly understands and adheres to proper credit, check
   cashing, and cash handling policies and procedures.


4. Understands room status and room status tracking


5. Knows room locations, types of rooms available, and
   room rates.


6. Uses suggestive selling techniques to sell rooms and to
   promote other services of the hotel.


7. Coordinates room status updates with the housekeeping
   department by notifying housekeeping of all check-outs, late check-outs,
   early check-ins, special requests, and part-day rooms.


8. Possesses a working knowledge of the reservations
   department. Takes same day reservations and future reservations when
   necessary. Knows cancellation procedures.


9. Files room key cards.


10. Knows how to use front office equipment.


11. Processes guest check-outs.

How To Apply?
send your Application Letter, CV & Recent Photograph to hrm@bwresortkuta.com

Publish by : John Petrus | hrm@bwresortkuta.com